Software for restaurants, cafes, and bakeries

A café’s point-of-sale system manages orders, sales, and payments. Fast and easy-to-use order processing is especially important in cafés that focus on counter service. Depending on the café’s needs, other useful features may include order editing, loyalty program features, online ordering, kitchen workflows, and reporting.

A restaurant’s point-of-sale system manages customer orders, payments, and daily sales. A modern point-of-sale system supports the entire service process through features such as table service, order routing to the kitchen, mobile ordering, online ordering, and reporting. The right solution depends on the restaurant’s operating methods and service model.

The Kitchen Display System (KDS) is a system that digitally displays incoming orders in the kitchen. When an order is entered into the point-of-sale system, the necessary information can be sent directly to the appropriate kitchen display. This allows kitchen staff to clearly see incoming orders without having to enter them manually.

Not necessarily. In a small café with a limited menu and simple counter service, there may not be a need for kitchen displays. On the other hand, if there are many items to prepare or a high volume of simultaneous orders, a KDS can help streamline the order flow from order placement to preparation. When assessing the need for such a system, it’s important to consider factors such as order volume, the breadth of the menu, and the service model.

Not all restaurants and cafes need the same features. In a café, the most important functions may include fast order processing, order modification, and loyalty program features. In a restaurant focused on table service, on the other hand, table management, order routing to the kitchen, and mobile payment may be needed. For businesses with multiple locations, centralized reporting and consistent operating procedures across locations may be important. In larger operations, it’s also worth considering needs such as recipe management and portion-based inventory management.

The kitchen display receives order information from the point-of-sale system. When staff enter an order, the ordered items are digitally transmitted to the appropriate kitchen display. Kitchen staff can view incoming orders as part of their daily workflow without the need for separate manual record-keeping or printed order slips. The exact implementation depends on the POS system and the kitchen’s operating procedures.

The price of a restaurant POS system depends on the specific package required. Factors that affect the price include, for example, the number of checkout stations and locations, the hardware, the required features, integrations, and support services. When comparing systems, it’s therefore important to consider both the initial investment and ongoing costs. Contact Confirma, and we’ll assess your company’s needs and find a solution that fits your operations.