Software for Specialty Retail - ERP, POS, and E-commerce
Everything you need for specialty retail, all in one software suite
In specialty retail, product assortments are often extensive and detailed: products have different markups, serial numbers, and seasonally changing variants, and customers expect salespeople to have a high level of expertise. When separate systems are in use, data isn’t always consistent across the register, inventory, and online store. At the same time, administrative work takes up time that could be spent serving customers and
increasing sales.
Confirma brings together the key functions of specialty retail into a single integrated system: point-of-sale, operations management, inventory management, e-commerce, reporting, and financial management. Product information—from prices to color and size options—is managed in one place, and the data travels with the product across all sales channels.
Whether you run a single specialty store or a larger network of brick-and-mortar and online stores, we can help streamline your operations and turn your product expertise into sales.
Find the software suite that's right for your business
Are you looking for a more efficient way to run your specialty store?
Our Solutions for Modern Specialty Retail
Confirma Jeemly
A point-of-sale system for specialty retail that combines the features required for fast checkout with those needed for a wide product selection.
- Management of color and size variants and serial numbers
- Real-time inventory status, alert thresholds, and order suggestions
- Gift Cards and Loyalty Programs
- Multi-warehouse management
- Supplier, Payment, and Logistics Integrations
Confirma Flowvy
An online store platform integrated with your point-of-sale system that keeps data up to date between the store and the online store.
- Up-to-date product information and inventory levels across all sales channels
- An e-commerce platform optimized for search engines
- Multi-channel online stores and international online stores
- Modern AI Features
Cash registers and payment terminals
High-performance devices for point-of-sale operations and inventory management—available through flexible purchase or rental options.
- Cash register displays, payment terminals, receipt printers, and barcode scanners
- Handheld Terminals for Warehouse Management and Inventory Counting
- Electronic Shelf Labels (ESL)
- Self-checkout registers
Key Functions of Specialty Retail in Practice
What systems does a specialty store need to operate efficiently?
To operate effectively, a specialty retail store requires a point-of-sale system, product and customer data management, inventory management, reporting, and integration with financial management systems. If you also want to sell online, an e-commerce platform integrated with the store system plays a crucial role. When the systems work together, product and inventory information stays up to date across all sales channels, leaving staff with more time to serve customers.
How are color and size options, as well as serial numbers, handled?
Different color and size variations of the same product are easy to manage, and the inventory status is displayed separately for each option. Products with serial numbers can be tracked from the time they are received until they are sold. This ensures that warranties, service history, and customer purchase information are linked to the exact product unit.
Can a brick-and-mortar store and an online store use the same warehouse?
Yes. The Flowvy online store uses the same up-to-date inventory and product data as Jeemly, so the same product cannot be sold twice, and product data only needs to be maintained in one place. Orders from the online store are included in the same reporting and are transferred to financial management in the same way as in-store sales.
What equipment does Confirma offer for stores?
A comprehensive selection of point-of-sale systems and handheld terminals—for inventory management, for example—is available to meet the needs of retail stores. The system can also be supplemented with self-checkout kiosks and electronic shelf labels (ESL).
How do reorder requests for products work?
Alert thresholds and automatic reorder suggestions help keep inventory levels at an appropriate level and place reorder requests based on actual sales. Supplier integrations also allow product catalogs and purchase orders to be integrated into the same process.
Companies that trust Confirma
Grow Your Specialty Retail Business
How can the customer experience in specialty retail be improved?
The success of specialty retail is built on seamless service and extensive expertise. A good point-of-sale system supports this by making product information, the customer’s purchase history, and up-to-date inventory status easily accessible to sales associates. This makes it easier to answer customer questions, recommend suitable products, and streamline service. Gift cards, loyalty programs, and an online store that integrates with the physical store round out the customer experience.
How can the profitability of specialty retail be monitored in real time?
In specialty retail, profit margins for products and product categories can vary significantly, so comprehensive reporting is essential. Jeemly provides comprehensive reports on sales, profit margins, and inventory turnover, among other things. You can drill down even deeper into your business metrics using a browser-based Business Intelligence tool that compiles data from your system into a clear, visual format. This allows you to make decisions regarding purchasing and pricing, for example, based on up-to-date information.
Software Solutions for the Needs of the Growing Specialty Retail Industry
The needs of specialty retailers vary greatly depending on their operations: one store may only need a point-of-sale system and product variant management, while another may require multi-warehouse management, B2B sales functions, and an online store. With Confirma’s solutions, you can build a package tailored to your company’s needs and expand it as your business grows—for example, by adding an online store, POS terminals, warehouse terminals, or advanced reporting capabilities.
Our Other Solutions to Support Your Business
Electronic shelf-edge labels are automatically updated based on data from the store management system, so prices are always up to date without the need to manually change price tags.
Read moreEnjoy a smooth shopping experience at self-checkout lanes, which offer your customers a quick and easy way to complete their purchases on their own.
Read moreDig deeper into your business's key metrics and compare, for example, sales, profit margins, and inventory turnover at the register, store, or chain level.
Read moreSend collection orders with a single click directly to our accounting firm, Cash-In, for processing—without the need for separate systems or data transfers.
Read moreOur digital marketing experts will help you increase traffic to your physical store and online store, as well as boost conversion rates on Google, Meta, and TikTok.
Read moreQuestions and Answers
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What features should a point-of-sale system for specialty retailers have?
The most important features of a specialty retail point-of-sale system include, among others:
- Management of product variants, such as colors and sizes
- Serial Number Tracking
- Real-Time Inventory Management and Order Recommendations
- Customer-specific prices, gift cards, and loyalty programs
- Multi-warehouse support
- Reporting and Integrations with Financial Management
- Supplier, Payment, and Logistics Integrations
Can Confirma's specialty retail POS system manage products with serial numbers?
Yes. Serial numbers can be tracked from the time the goods are received all the way through to after-sales service. This ensures that warranty and service information, as well as the customer’s purchase history, remain linked to the exact product unit.
Can a brick-and-mortar store and an online store use the same warehouse?
Yes. In Confirma's systems, the physical store and the online store use the same up-to-date inventory and product information, ensuring that product availability remains current across both sales channels.
Does Confirma offer electronic shelf-edge labels for specialty stores?
Yes. Electronic shelf labels (ESL) are automatically updated based on product information from the point-of-sale system. This ensures that prices in the store remain up to date without the need to manually change price tags.
Can reorder requests be automated using the Confirma store management system?
Yes. Alert thresholds and order recommendations help you place replenishment orders based on actual sales. Supplier integrations also allow purchase orders to be incorporated into the same process, which simplifies inventory management.
Can Confirma's solutions be implemented in phases?
Yes. The system can be built in phases according to the company’s needs. You can start with a point-of-sale system and later expand the solution to include, for example, an online store, electronic price tags, enhanced reporting, or reminder and collection services.
Why should specialty retailers choose an integrated solution rather than separate systems?
In specialty retail, up-to-date product information plays a key role. When product variants, serial numbers, prices, and inventory data are synchronized across systems, the information remains consistent at the register, in-store, and in the online store. This reduces manual work and errors and makes day-to-day operations in the store easier.
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Specialty stores
Jeemly
