Support Hero

Confirma Gym Control – Support Services

Our professional support and customer service staff are here to assist you with any questions you may have regarding the Confirma Gym Control system.
/GymControl Support

The support service is available for urgent matters

Our support team provides personalized assistance with any questions you may have regarding our software. We ask that you submit all support requests and support-related inquiries primarily through our support portal. Please note that phone support is intended primarily for urgent situations.

Our support service is available on weekdays from 8 a.m. to 4 p.m.

0207 701 730

Log in to the support portal

The on-call hotline provides guidance in case of malfunctions

The on-call phone is intended for situations involving malfunctions outside of office hours.

The on-call phone line is available on weekdays from 4:00 p.m. to 8:00 p.m. and on weekends from 9:00 a.m. to 1:00 p.m.

06 000 1701(€2.95/min + per minute)

Remote Support with TeamViewer

For software support, we use the QuickSupport remote support program. You can download the program by clicking the button below.

Driver Installers for DL Hosting Users

 

If you use DL Hosting services, install a printer driver for printing. The driver must be installed on each workstation. Select the correct driver for your operating system (32- or 64-bit) from the list below.

Tricerat Screwdrivers (Sizes 7, 8, and 10)

Tricerat Screwdrivers (Episodes 11 and 12)

Tricerat Screwdrivers (Host 2, 9, 14, and 15)

Tricerat Screwdrivers (Sizes 4, 6, and 16)

Tricerat Screwdrivers (Host 3, 5, 17, and Norwegian hosting)

Tricerat Screwdrivers (Host 18, 19)