Confirma Prime – Support Services
The Help Desk is available for urgent matters
Our support team provides personalized assistance with any questions you may have regarding our software. We ask that you submit all support requests and support-related inquiries primarily through our support portal. Please note that phone support is intended primarily for urgent situations.
Our support team is available by phone on weekdays from 8 a.m. to 4 p.m.
The on-call hotline provides guidance in case of malfunctions
The on-call phone is intended for situations involving malfunctions outside of office hours.
The on-call phone line is available on weekdays from 4:00 p.m. to 8:00 p.m. and on weekends from 9:00 a.m. to 1:00 p.m.
06 000 1701(€2.95/min + per minute)
For software support, we use the QuickSupport remote support program
Driver Installers for DL Hosting Users
If you use DL Hosting services, install a printer driver for printing. The driver must be installed on each workstation. Select the correct driver for your operating system (32- or 64-bit) from the list below.
Tricerat Screwdrivers (Sizes 7, 8, and 10)
Tricerat Screwdrivers (Episodes 11 and 12)
Tricerat Screwdrivers (Host 2, 9, 14, and 15)
Tricerat Screwdrivers (Sizes 4, 6, and 16)
Tricerat Screwdrivers (Host 3, 5, 17, and Norwegian hosting)
Tricerat Screwdrivers (Host 18, 19)
