Talovarma wanted to move document sales to an online store, primarily to reduce the workload associated with invoicing and collections. The time-consuming invoicing and collection processes have now been eliminated entirely, freeing up time for other tasks.

“The fact that we no longer have to deal with debt collection procedures has been a huge benefit for us. Previously, it took up a lot of our extra work time, and it was also a hassle for both us and our customers,” says Maaret Burgman, CFO of Talovarma.

Turnkey Implementation

Confirma's online document store is designed to meet the needs of property management firms, and the setup process is hassle-free.

– Confirma handled all communication with our website developer, so I didn’t have to get involved in any of the technical details at all. I could trust that everything would be taken care of since professionals who spoke the same language were handling the matter.

Significant time savings

The online store has saved Talovarma a significant amount of time, as the manual work involved in invoicing document orders and monitoring payments has been completely eliminated.

“There’s no longer any need to create, send, or track invoices. When a customer orders a property management certificate or a loan calculation, payment is processed immediately, and we can be sure that the product will be delivered to the customer who paid,” Maaret adds.

When asked whether Maaret would recommend the online store to other property management firms, the answer is clear:

– Absolutely, yes—from the bottom of my heart!