KSBM Management Oy

Laura Laakso is the owner of KSBM Management Oy, an accounting firm based in Salo. She has worked in the field for 25 years, 23 of which as an entrepreneur. Currently, the team consists of four people, and the client base covers a wide range of industries, including housing cooperatives and agricultural businesses. The company gained new momentum in 2019 when Laura acquired the operations of another small accounting firm in Salo.

At first, Laura was skeptical about electronic financial management, as she was more familiar with paper-based bookkeeping. In 2014, however, following recommendations, she switched to Confirma NetBaro’s financial management software, and the choice has proven to be a perfect fit. Thanks to her own experience, Laura understands her clients’ doubts and knows how to allay them. The feedback has been nothing but positive.

Confirma's financial management system and support ensure smooth day-to-day operations

KSBM Management Oy makes extensive use of Confirma’s financial management software to support its day-to-day operations - from accounts payable and invoicing to payroll. Some customers also use the inventory management, point-of-sale, and travel expense modules. Laura doesn’t handle all aspects of the ERP system herself, but the system’s support team is always there to help when needed. She believes the importance of interfaces will grow as companies begin to have increasingly diverse needs. KSBM Management Oy’s policy is clear: solutions are always tailored to the customer’s wishes.

Laura praises the support as fast, knowledgeable, and reliable: responses often reach the accounting firm partner within an hour. The support team knows the software well and helps even with less common questions. For example, when implementing the income register, the accounting firm received all the necessary support on time, and payroll reports were processed without delays. Laura sees fast support as a major advantage that keeps clients satisfied and ensures work runs smoothly even during busy periods.

Real-time accounting strengthens the partnership between the accounting firm and the client

An electronic financial management program brings real-time collaboration between the accounting firm and the client: transactions are immediately visible to both parties, reports are generated quickly, and the accountant’s role is becoming increasingly advisory. The client gains independence in monitoring reports and key metrics as unnecessary manual work is eliminated. Digitalization makes the accountant’s work more analytical than ever and even opens up new revenue models. Confirma’s financial management solution comprehensively supports advisory work through automation, pre-built reports, and cash flow statements, freeing up time to strengthen client relationships.

Laura gives an example: at one company, orders were previously recorded by hand on paper, and checking inventory levels required a physical visit to the warehouse. Bookkeeping was completed with a delay, which hindered the tracking of advance tax payments. With the transition to an electronic system, orders, inventory data, and accounting are now visible in real time. Unnecessary work was eliminated, and the company gained an up-to-date overview and the ability to respond quickly. Overall, the company’s decision-making improved.

The payroll software automates the work and handles reporting on time

Laura Laakso appreciates Confirma NetBaron’s highly automated payroll system, in which data is automatically transferred to different parts of the system with a single entry. Income Register reports are submitted on time, and new clients can be onboarded quickly - even in the middle of the year. This automation enables the accounting firm to provide fast service. In addition, the drill-down functionality of the reports makes it easy to track information. These features set NetBaron apart from many of its competitors.

Confirma NetBaron provides user-centric support for accounting firms

Laura describes the collaboration as close-knit and user-driven. Accounting firm days and direct contact with the software company’s staff facilitate open discussion and the implementation of development suggestions. Support services and implementation are handled flexibly, for example through Teams - collaboration flows as smoothly as it would with her own coworkers.

Confirma NetBaron meets accounting firms’ expectations for transparency, information flow, reliability, and user-centric support, setting it apart from many other providers. Customers are kept up to date on developments, and their suggestions for improvement are genuinely taken into account. The software is suitable for accounting firms of all sizes: small firms benefit from its ease of use, medium-sized firms from its efficiency, and large organizations from its extensive features. The combination of financial management and ERP provides added value to end customers and enables cost-effective service for accounting firms.

Here's how Laura sees the benefits of Confirma NetBaron:

1. Reliable and easy to use

The program runs smoothly, the terminology is clear, and the structure is logical. Training new users is effortless, there are fewer errors, and guiding customers is easy.

2. Accounting firm- and accountant-friendly

The mini-ledger and other tools streamline daily work and make the transition to electronic accounting easy.

3. Combines traditional and electronic accounting

It also supports paper-based bookkeeping and makes it easy for even the smallest customers to get started.

4. Cost-effective

The pricing is also suitable for smaller clients without compromising the quality of the work, giving accounting firms a competitive edge.

5. Continuous Development and Support

New features make work easier, and active support - such as training webinars - makes learning simple and ensures a quick rollout.

“Software shouldn’t be evaluated based solely on its visibility or marketing materials. Confirma NetBaron can be a competitive and effective solution even for smaller businesses. It’s worth seeing the software in action, and you can draw on the experiences of others when making your decision.”