Matkahuolto is joining Confirma’s partnership network. This partnership offers online retailers new delivery options, customer benefits, and opportunities to enhance the online shopping experience and boost sales.
Confirma collaborates with several companies that offer services beneficial to online retailers. Our goal is to help our customers build more competitive online stores and find solutions that support growth, improve the customer experience, and streamline business operations. One of the newest members of our partnership network is Matkahuolto.
Through this partnership, Confirma’s e-commerce customers have the opportunity to take advantage of Matkahuolto’s services, customer benefits, and new visibility and marketing opportunities. Agreements, prices, and services are always negotiated directly between the online retailer and Matkahuolto. Confirma acts as a facilitator of this partnership and helps its customers find the solutions that best support their business.
Matkahuolto is one of Finland’s best-known and most respected logistics brands. Its familiarity to consumers, extensive network of pickup locations, and strong brand can help lower the barrier to purchase and increase trust in online shopping. For many customers, the ability to choose a familiar delivery method is an important part of a good customer experience. For online retailers, this is a small change that can have a significant impact on the customer experience and sales.
Special Rate from Matkahuolto for Confirma Customers
For many online stores, logistics is one of the most significant recurring costs. Thanks to this partnership, Confirma’s e-commerce customers can take advantage of customer benefits negotiated with Matkahuolto and competitive shipping rates.
The terms offered specifically to new, small, and medium-sized online stores can result in significant savings compared to a situation where shipping contracts are negotiated independently. This helps keep logistics costs under better control and makes it easier to grow your online business right from the start.
Sample Prices
- "Nearby" package starting at €3.70
- XXS package starting at €3.50
- Delivery to a business address starting at €6.90
- Home delivery starting at €7.90
The sample prices are for reference only, and final prices are determined on a case-by-case basis. High-volume online stores may already have access to contract rates that are even lower than these.
More delivery methods mean better conversion rates
When discussing how to increase online sales, the focus is often on products, marketing, and pricing. One significant factor that is often overlooked is the range of shipping options.
According to a Matkahuolto survey*, nearly 60% of Finnish consumers want to see Matkahuolto listed among the delivery options in online stores. In addition, as many as 34% of consumers may abandon their purchase if only one delivery method is available.
Confirma’s own experience with hundreds of e-commerce projects also supports this observation: increasing the number of delivery options offered to customers often improves the shopping experience and can boost an online store’s conversion rate. For example, if your online store currently uses only one shipping partner, adding Matkahuolto as an option can offer your customers more choice and, at the same time, improve shopping cart conversion rates.
*The survey was conducted on behalf of Matkahuolto among Norstat’s quality-certified consumer panel from August 22 to 29, 2025. There were 1,017 respondents. The sample is representative of the Finnish population aged 18–74 in terms of gender, age, and place of residence. The margin of error for the sample is +/- 3 percentage points.
Matkahuolto's loyalty program opens up new opportunities
Matkahuolto was the first parcel delivery brand in Finland to launch a rewards program for consumers. Consumers who use the app earn points every time they choose Matkahuolto as their delivery method. With the points they’ve earned, consumers can redeem discount codes for online stores and other benefits—maybe your online store will be next?
With the Piste program, you can reach nearly half a million Finns who use the Paketit app. Campaigns carried out so far have brought participating online stores not only visibility but also increased sales and entirely new customers. Thousands of discount codes for Finnish online stores have already been redeemed through the Piste program.
Here at Confirma, we are also constantly developing our e-commerce platform, and in future software versions, Matkahuolto’s services and features related to the point program will be highlighted even more prominently for online stores that use Matkahuolto.
That sounds great—how can I join?
If Matkahuolto’s rewards program sounds like just the extra boost your online store needs as the holiday season approaches, sign up with Matkahuolto. Act quickly, though, because spots are limited.
Changes to shipping methods at no additional charge for Confirma customers
As a Confirma online store customer, you can now set up Matkahuolto as a shipping method at no cost. Please also keep in mind our new logistics partner, Shipit, which offers its logistics integration at a discounted rate to Confirma customers. You can find more information about Shipit here.
