Ceepos payment platform
Ceepos payment platform has been designed with public sector needs in mind. It includes point-of-sale, web payment and mobile payment solutions that cover various needs of the Finnish public sector.
Ceepos stays at the forefront of changes in public sector payments and serves as your partner in process development when you want to provide residents with modern and secure services.
Our experts have been developing payment processes in collaboration with the Finnish public sector for over 35 years..
A centralized payment platform enables seamless transactions across physical locations, online services, and mobile channels.
Point-of-sale
Ceepos point-of-sales platform offers a modern and flexible point-of-sale solution for collecting payments and managing transactions easily. The centrally managed platform can be connected with almost indefinite number of points-of-sale and self-service checkouts.
Web payment
Whether you want to use a web payment portal or build a full-on web shop, Ceepos can do it. With several ready-made integrations to the most widely used online payment services, Ceepos can help you develop your online customer service experience.
Mobile payment
Ceepos mobile payment helps municipalities and schools to tackle the challenges often faced when accepting cash payments. With a mobile app you can collect payments safely and without the need to invest on hardware. Mobile app can also serve as a customer ID.
Ceepos suits the needs of your industry
Ceepos offers a comprehensive set of features and integrations with the most widely used systems, particularly in the following sectors:
– Cities, municipalities and wellbeing services
– Educational institutions
– Waste management
– Car dealerships
– Lunch restaurants
Many more industries can also benefit from the automation and smart processes offered by Ceepos. We are happy to discuss any customization needs required to make Ceepos fit your specific needs.
Integrate your payment platform with access control solutions
Take full control who can access your services and premises by integrating your Ceepos payment platform with access control solutions. Grant access only to paid customers automatically via electronic access gates and doors. Or grant access to a locker with an electronic lock.
Electronic access gates for vehicles help you provide self-service concept for recycling centers and car wash businesses.
Expert services for every stage of the product lifecycle
Deployment
We carry out our deployment projects in close cooperation with our clients. Our experienced project manager oversees all large deployment projects to ensure the project stays on schedule.
Our skilled professionals provide the software installation and required testing services as well as the essential end-user training.
Ceepos payment solutions are also available as SaaS. Any hardware required to use our solutions can also be purchased through us.
Software development
In case our off-the-shelf Ceepos solutions do not fit all your requirements, we provide modification and customization options. You can trust that our skilled experts “speak your language”, so that the modifications truly meet your needs.
Do you have a novel and innovative feature in mind to be included in your payment solution? Feel free to contact our expert and book a meeting, so we can discuss it further.
Customer support
Our Helpdesk serves in all your in-service support needs via phone, email or remote service connection. Customer satisfaction is our top priority.
In addition to our Helpdesk services, we provide comprehensive Ceepos user training both remotely and on site – feel free to choose the training method best suited to your circumstances.
Similarly, we are happy to help whenever installation services are needed for our solutions. For instance, we can provide the installations required when updating your hardware, one thing less for your own ICT staff to worry about.
Service manager
We want to ensure our customers fully benefit the Ceepos solutions they are paying for. In larger organizations when the complexity of the Ceepos environment and the volume of transactions keep growing, the demands of maintaining and developing the environment to answer the constantly changing needs may start to require more resources than the customer has to spare.
For those challenges we provide our own service manager who can take the responsibility of monitoring the environment and suggesting improvements according to her observations.
Our service manager has gained vast experience in our customer support team and she knows the individual characteristics of each customer environment.
The service manager service can be tailored according to each customer’s wishes. It can be made to contain only regular monitoring or both monitoring and development measures.
Accessibility consulting
We recognise the importance of equal accessibility to public services for all people regardless of their physical of cognitive abilities.
Using public services online may be complicated for people with physical disabilities that affect their use of digital devices.
On the other hand, non-native speakers or people with cognitive disabilities may find texts on the website difficult to comprehend.
Since 2019 Finnish law and European Accessibility Act have obliged all bodies governed by law in Finland to comply with the WCAG criteria levels A and AA.
We help our customers to analyze their website’s accessibility level and fill the legal requirements.
Technical consulting
All modern organizations rely on a high number of information systems and many of those systems collect or process payments.
Through almost 30 years of experience we have gained vast experience of the payment infrastructure in public sector and developed our product to support and further develop the existing structures.
We offer ready made API’s to make integrating to Ceepos easy and effective..
